It would be important to understand the processes that are affected by this, and the manner in which this firm has suffered due to lack of clear information management system. This report also indicates that top management unit of this firm has been making decisions that are misplaced, a clear sign that their decisions are not guided by in-depth information collected in the firm’s operational activities. This problem could be attributed to lack of clear information management system.Īccording to the report by Oharenko (2005), Sears has been unable to implement some of the emerging market trends that are customer friendly. According to Katz (1988), Sears started experiencing a serious decline in profitability in early 1980s. However, this has changed over the last thirty.
Started in 1839, this firm experienced massive growth in its early years, especially due to lack of well-established competitors. This firm was once the largest retail store in the world, beating Walmart and other major retailers that currently dominate the market. Sears is one of the largest retail stores in the United States.
This research will focus on how Sears can use transactional processing system as a way of enhancing its productivity and reviving its profitability in the market. Transactional processing system is one of the most common systems that have been used by some firms to solve various issues involving management of information. This definition sheds more light into this field by stating that information is managed for guiding the management in the process of making decisions at operational, tactical, and operational levels. This definition also notes that this system entails an organized manner of managing information within a firm.
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